MBM Software - Hardware and Software Inventory, Network Audit, Remote Admin, HelpDesk and CRM Solutions

Reliable Helpdesk

- a single integrated solution for several types of support
- knowledge base to quickly answer FAQ's
- prioritize and manage work orders centrally through a trouble ticket
system
- improve HelpDesk processes through on-demand surveys and reports
- ability to receive on demand support 24x7

Reliable Assets Reliable Assets helps the IT manager undertake the right course of action when it comes to making new investments	Reliable Remote Remote control software, allows support for conferencing presentation, encryption, file transfer and chat	Reliable CRM Helps small and medium businesses, use technology to gain insight into the behavior of customers

Company news

April, 15th - CMR Muntenia chooses Reliable Document Management System

CMR Muntenia chooses Reliable Document Management System in an effort to optimize its activity and structure its internal workflow. Starting from April 2009, CRM Muntenia through Reliable DM can register, archive and classify its documents (both internal and external). A special touch to this implementation was the addition of a module that renders graphical statistics related to the overall activity concerning a selected document.
"We have kept two things in mind : scalability and ergonomy. New modules can easily be integrated in Reliable DM whenever one of our beneficiaries has a special request. We start off to a succesfull implementation only after we have made a detailed analysis of what will be the future steps and how many things will change over time" - Ionut Popescu - Technical Manager - MBM Software